GDPR Compliance

At MEP Fire, our team of specialists has been researching this topic for years and will only provide our customers with the highest quality gaseous fire extinguishing systems because we understand the health consequences that can occur without only the best being installed.At MEP Fire Suppression Ltd, we are committed to protecting the privacy and personal data of our website visitors and customers. This GDPR Compliance page outlines how we handle and process personal information in compliance with the General Data Protection Regulation (GDPR). Please read this page carefully to understand our practices regarding data collection, usage, storage, and your rights related to your personal data.

1. Data Controller

MEP Fire Suppression Ltd acts as the data controller for the personal information collected through our website, www.mepfire.com.

2. Personal Data Collection

We may collect and process the following categories of personal data from our website visitors and customers:

• Name, job title, and contact information (e.g., email address, phone number, address).
• Business-related information, such as company name and industry.
• Information is submitted through contact forms or customer support inquiries.
• Website usage data and cookies as described in our Cookie Policy.

3. Purpose of Data Processing

MEP Fire Suppression Ltd collects and processes personal data for the following purposes:

• Providing information about our fire suppression systems and services to potential customers.
• Processing orders and providing customer support for existing customers.
• Responding to inquiries submitted through our website's contact forms.
• Improving our website and services through website usage data analysis.
• Complying with legal obligations.

4. Lawful Basis for Data Processing

Our legal basis for collecting and processing personal data includes:

• Consent: We will obtain your consent before processing your data when required.
• Contractual Necessity: Data processing necessary for the performance of a contract or to take pre-contractual steps.
• Legitimate Interests: Processing data for our legitimate interests, which do not override your fundamental rights and freedoms.

5. Data Sharing and Third Parties

MEP Fire Suppression Ltd may share personal data with trusted third-party service providers to fulfil our business objectives and provide better services. We ensure that any third party we work with is GDPR compliant and adheres to appropriate data protection measures.

6. Data Transfers

If we transfer personal data to countries outside the European Economic Area (EEA), we will ensure adequate safeguards are in place to protect the data's security and privacy, in compliance with GDPR requirements.

7. Data Retention

We will retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal data is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Under GDPR, you have the following rights concerning your personal data:

• Right to access: You can request access to the personal data we hold about you.
• Right to rectification: You can request corrections to inaccurate or incomplete data we have about you.
• Right to erasure: You can request the deletion of your personal data under certain circumstances.
• Right to restrict processing: You can request that we limit the processing of your data under specific conditions.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You can object to the processing of your data in certain situations.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction.

10. Contact Information

For any questions or concerns regarding GDPR compliance or your personal data, please contact us at hello@mepfire.com.

11. Updates to GDPR Compliance

We may update this GDPR Compliance page to reflect changes in our data practices or legal requirements. Updated versions will be posted on our website, and the date of the latest revision will be indicated.

Last Updated: 28-7-23

By using www.mepfire.com, you acknowledge that you have read, understood, and agreed to our GDPR Compliance measures outlined on this page.